Sat: 8 AM – 10 AM (Boarding and food/prescription pickup ONLY)
Sat: 8 AM – 10 AM (Boarding and food/prescription pickup ONLY)
Tour
Visit Our Animal Hospital and Pet Resort in Phoenix
Reception Area
The doctors, health care team, and pet resort animal caretakers at Ahwatukee Animal Care Hospital and Pet Resort are committed to providing quality care for our clients and their pets. We understand that our patients are your special family members, and we will treat them with compassion and kindness at all times while providing quality, professional, and friendly service.
Every visit to Ahwatukee Animal Care Hospital and Pet Resort begins in our reception area. You and your pet will receive a warm greeting from one of our client service representatives as soon as you enter our doors. Whether you are picking up pet food, supplies, or medications, or checking in for a medical or dental appointment, daycare, or boarding, our front desk staff is happy to assist. The client service representatives at Ahwatukee Animal Care Hospital are highly trained and knowledgeable, offering friendly service to both you and your pet.
When you arrive for an appointment, a client service representative will ask you a few questions pertinent to your pet’s visit as well as record your pet’s weight. The information collected will then be distributed to our veterinary technician and doctor health care team. While they prepare for your appointment, you are free to browse through our brochures, pamphlets, and displays on a number of topics and services relevant to pet owners or watch our informative slide show about our many services, pet care information, and veterinary news.
When you and your pet are ready to leave, our client service representatives will review your invoice with you and answer any questions you might have. If your pet requires medication(s), our veterinary technicians will fill your prescription(s) and go over instructions with you. This is also a great time to make future appointments for medical, dental, or boarding care. It is also a great time to visit our retail area where you will find most of the pet foods, nutritional supplements and vitamins, treats, and dental care and grooming supplies you might need for your pet’s care and health.
The reception area at Ahwatukee animal Care Hospital and Pet Resort is designed to comfortably accommodate our hospital and boarding clients and their pets. The hospital flow keeps our clients moving in the the same direction, helping to alleviate crowding in the hallways. The lobby is stocked with an ample variety of reading material, including magazines and informative brochures and pamphlets. We have books and coloring sheets available for children, too. We also have cool, refreshing bottled water available.
Retail Area
Ahwatukee Animal Care Hospital and Pet Resort houses a well-stocked pet retail area. We carry a variety of pet supplies including collars, leashes, grooming supplies, dental care supplies, nutritional supplements and vitamins, flea and tick treatments (i.e.Frontline Plus), Heartgard Plus, pet foods, and treats.
We offer a variety of specialty foods for dogs and cats by companies such as Science Diet and Royal Canin. Additionally, we offer Harrison’s Bird Diet for our avian friends. We offer these products because we believe they offer the highest nutritional quality for your pet whether it is for a medical necessity (i.e. urinary tract issues, sensitive stomach, bladder issues, diabetes, etc.), or simply a high-quality food for your pet’s good health. We carry a number of the most common varieties offered by these companies. Additionally, we can order products for you. Simply call us and we can typically have it ready for you the next business day.
We are proud to be a Hill’s Brand Diet hospital. Hill’s Brand foods are on the cutting edge of nutritional science, which means that you can trust that you are feeding one of the highest quality foods to your pet. We offer a variety of Hill’s Brand treats for your pet, too. Our doctors will be happy to discuss the benefits of the different Hill’s Prescription Diets as well as other options for your pet. We will also be happy to special order other foods from other companies for you.
High-quality foods are important because they give your dog or cat a shiny, fuller coat. Prescription diet foods are designed to aid in a wide variety of ailments. Quality foods are put through rigorous taste and design tests.
Examination Rooms
Ahwatukee Animal Care Hospital’s four examination rooms, like all other areas of the hospital, are designed to offer the best possible care for your pet. During your brief wait to see your doctor, watch a video or slide show, browse through our Doggie Day Care book, our Hospital Services Book, or read a magazine. You will notice that each of these rooms is well-equipped with everything the doctor will need to conduct an exam, allowing you to be present while your pet is examined. If your pet requires tests or treatments, they will be escorted by one of our veterinary technicians to the nearby treatment area and returned to you promptly.
A client service representative or a veterinary technician will escort you and your pet from the lobby into an examination room for your scheduled appointment. We encourage you to bring a list of your questions to ensure any concerns you may have are addressed. Typically, a veterinary technician will begin your appointment by clarifying the reason(s) for your visit, obtaining your pet’s body temperature, and providing information about services and/or products that may benefit your pet.
Next, your doctor will evaluate your pet’s health condition through a complete examination and discussion of your pet’s health history, behavior, and current concerns.if you have questions, do not hesitate to ask your doctor. Together, you and your veterinarian will discuss your pet’s health and decide on any treatment, if necessary. Once you are satisfied that your concerns and/or questions have been addressed, any procedures that may need to be performed, including administering vaccinations or medications, conducting additional diagnostics, ear cleaning, and nail trimming, will then be completed.
At the conclusion of your appointment, the veterinary technician will escort you and your pet back to the lobby and reception area and will assist in coordinating scheduling future appointments, finalize any retail purchases, or hold onto your pet so that your hands are free to carry out payment.
After you leave our hospital, please know that we are only a phone call away. We are always happy to address any future concerns or needs.
Pharmacy
Ahwatukee Animal Care Hospital maintains a large selection of prescription drugs and vaccines. Our pharmacy stocks medications and vaccines that your pet may need in order to live a healthy life. Our large selection of medications and vaccines means that your pet can receive treatment immediately and you do not need to make any additional trips.
Refills are easy, too! If your pet requires medication refills, you may call us and arrange to have it ready for you to pick up (when appropriate) during any of our business hours.
You don’t have to worry about finding the medication your veterinarian recommends. We offer the latest in pharmaceuticals so that your pet can receive the best possible treatment. Further, if your pet needs a special medication or dosage that we do not carry, we will ensure you receive it in a timely manner. We work with many valley compounding pharmacies that deliver to your home and/or to our hospital, or we can write a prescription for you to have filled at your regular pharmacy. Further, many medications are available in our online store.
Treatment Area
Our treatment area is actually comprised of two rooms – our large treatment room and our X-ray and ultrasound room. The treatment areas are utilized for a variety of medical and dental procedures including professional dental examinations and professional dental cleanings, post-operative examinations, evaluation of hospitalized patients, collection of specimen samples, emergency care, medication administration, a variety of other treatment procedures, and diagnostics (i.e. ultrasounds, digital x-rays, EKG, ECG, etc.).
Our hospital treatment area is the place where the more complex procedures are performed. This is the place where animals are prepped for surgery, blood is drawn, and simple anesthetic procedures take place. This is also the location of our intensive care unit (ICU. Animals requiring constant observation are located here where the doctors and veterinary technicians are able to keep a constant eye on their condition.
Minor surgeries performed in this area include ear cleaning, placing urinary catheters, abscess treatment, ear hematoma repair, laceration repair, and a variety of other medical procedures and minor surgical procedures. These treatments can be performed the same day your pet is seen and, often, your pet is able to go home in just a few hours.
We have veterinary technicians designated to the treatment area at all times pets are present, ensuring that all pets are cared for promptly, efficiently, and safely. Our experienced veterinary technicians are well trained in all aspects of veterinary medicine including blood draws, fluid treatment, surgical assistance, and bandage application.
Dental Care Center
At Ahwatukee Animal Care Hospital, we believe dental hygiene is one of the most important aspects of a pet’s health. Our health care team is highly trained in treating dental disease and we are able to perform professional dental cleanings five days a week Monday through Friday). In addition to professional cleaning and polishing, we are able to perform fluoride treatments, dental X-rays, extractions, antibiotic treatment, and oral surgery.
The professional dental cleaning of your pet’s teeth is performed as an anesthetic procedure in the specialized Dental Care Center within our treatment area. Your pet will be admitted in the morning and the majority of pets undergoing dentistry procedures go home in the afternoon or evening of the same day.
After performing a thorough pre-surgical examination and reviewing your pet’s pre-anesthesia blood work results, the doctor will oversee the cleaning of your pet’s teeth by a veterinary technician. While under anesthesia, your pet’s mouth will be thoroughly examined by your veterinarian for decayed teeth, broken and fractured teeth, discolored and missing teeth, ulcers, tumors, and other abnormalities of the teeth, gums, and mouth. The professional dental cleaning involves removal of accumulated plaque and tartar and polishing your pet’s teeth. Your pet is monitored throughout the procedure and recovery period. Pets go home with pain relief medication, antibiotics, and home care instructions.
Ultrasound and X-ray
Ahwatukee Animal Care Hospital uses state-of-the-art medical equipment including ultrasound, ECG, endoscopy, EKG, and digital x-ray. These diagnostic tools help us get a better understanding of exactly what is going on inside your pet.
We can perform diagnostic radiography on any area of your pet: chest, legs, elbows, knees, abdomen, hips, and spine. We also offer OFA (Orthopedic Foundation for Animals) radiographs necessary for promoting quality breeding programs. Digital x-rays are crisper and faster than traditional films. They can also be burned to a CD and/or emailed, so they are easier for clients to transfer to a specialist, if necessary.
Our ability to perform high-quality diagnostics in-house saves precious time in diagnosis and treatment.
In-House Laboratory
The Laboratory at Ahwatukee Animal Care Hospital provides convenience as well as timely answers to pet owners about the status of their pet’s health. Laboratory tests are critical in making a correct diagnosis of a patient’s medical conditions. Many of our tests and clinical analyses are conducted on our premises by our doctors and/or veterinary technicians. Our laboratory equipment includes microscopes, a chemistry analyzer, a refractometer, an electrolyte analyzer, a hemocytometer, a centrifuge, and more.
We offer a variety of tests ranging from wellness profiling and pre-anesthetic testing to diagnostic work-ups. Our in-house laboratory allows doctors to check blood, urine, stool, and cytologies immediately. This means we are able to offer the best treatment options faster, and in an emergency situation, this can make all the difference. In some situations, your doctor may want to run more specific tests. In these cases, we are able to send more comprehensive panels to our outside lab, these test results are typically back within 72 hours. Once the lab results are obtained, our doctors will develop a care plan specialized to your pet’s needs.
If your are planning on dropping off a sample for our lab, please note urine and stool cannot be more than 12 hours old and must be kept refrigerated, if it is not brought into us immediately. Unless this sample was requested by your veterinarian and the doctor indicated no exam was needed, it is likely you will still be required to bring your pet in for an examination in order to receive medication for any medical condition.
Surgery Suite
At Ahwatukee Animal Care Hospital, we always strive to provide the best possible service. Our surgery suite is an example of our dedication to quality medical care. We have two surgery bays and are fully equipped with monitoring devices and overhead oxygen.
Our main concern is providing quality medical care safely. Therefore, before every sedation or surgery, we perform a pre-surgical examination and pre-anesthesia blood work. This is done in an effort to screen for any hidden health issues or problems that could potentially interfere with a successful surgical outcome. After your pet has been given a sedative, an IV catheter is inserted. An induction agent is given and your pet is intubated. Sedation is maintained with gas anesthesia. We use the safest gas anesthesia and induction products available and our surgical veterinary technicians will be with your pet from sedation thru induction and surgery, to recovery.
During surgery, your pet will be monitored for blood pressure, heart rate, respiration, blood oxygenation, and temperature, as well as being visually monitored by a technician. Throughout the surgery, your pet’s vitals are recorded every five minutes. After your pet has been moved from the recovery area, our health care team continues to provide the care needed for your pet until the doctor discharges him or her from the hospital and into your care.
Ahwatukee Animal Care Hospital Pet Resort
Ahwatukee Animal Care Hospital and Pet Resort provides high-quality boarding options. It is the perfect place to lodge your pet when you travel. Our boarding services go above and beyond what pet owners would consider the basics, with modern amenities to meet the unique needs and preferences of each guest as well as the added advantage of full medical support available during your pet’s stay. We hold our boarding facilities to the very same standards of excellence as any other area of our practice.
Should your pet require special care in the form of regular medications, a prescription diet, or other treatment, we are more than happy to accommodate him or her in every way. Further, our staff can also use and keep track of any toys, treats, blankets, foods, or other items brought from home that may improve the quality of your pet’s stay with us. Our pet guests are always fed according to their owner’s instructions and clean, fresh water is always available. Meals are prepared in our kitchen and food dishes are washed and sanitized before and after each use.
All of our lodging suites are located indoors in air conditioned or heated and well ventilated areas. We have 35 (two different sizes) dog suites, 18 dog cottages (three different sizes), and 16 cat cottages available for our pet guests. Pets are treated to a clean, safe, supportive environment where they are given plenty of space to move around, exercise, and rest as needed. Dogs have their own soft surfaces for lounging and sleeping in individual runs or cottages, while cats enjoy their own cozy cottages in the sunny, cat play room with room to explore, climb and play. Dogs also enjoy some exercise and play time in our outdoor fenced yard. Additionally, we have an indoor playroom. If your pet requires a bath, we have a sunny bathing room in which to give your pet a refreshing bath.
Above all, it is our goal to make sure your companion has a great time while he or she is in our care, and that you never have to think twice about the well-being of your cherished family member. We practice the highest standards of care and cleanliness for the special pets staying with us. We know that it takes a great deal of trust to leave your pet with someone else, so we want to assure you that we are professional, highly-trained, and most of all, we love pets.
